Typical conversation
Customer: Hello my name is Sarah Smith and I am looking for karate lessons from my son Jason who will be six years of age in August. Can you tell me a little bit about your program and where you are located?
Sure Mrs. Smith
First can you tell me how you heard about us?
Thank you
We have a program for $74.95, which will give your son or daughter a full month of martial arts training and a uniform. This is really the best way to do this because you actually will get to see (Jason) in a classroom situation with other young men and women there own age. However before we even do the one-month program I would like to give (Jason) a free class first. This way you will have an opportunity to see where we are located our facility and to meet our instructors. Once the class is over we can get Jason into our one-month program and give him his uniform if this is what you decide you would like to do.
Mrs. Smith, We are located on Palmetto Park Rd.1/2 a mile west of 441 in The Shoppes of Loggers Run across the street from the Loggers Run Middle School and have been in for the last 16 years.
Customer: Can you tell me what the cost of the program would be after he completes the one-month program for the $74.95
Mrs. Smith, I’m sorry I don't go over pricing over the phone it’s a little hard to do. However when you do come in for his free class I have a packet that I will give you which will go over all the pricing and scheduling should you decide to keep it in our program after his one month.
Customer: I will not bring my son to your studio, unless I know all of the costs beforehand.
Mrs. Smith, you are more than welcome to stop at our school and pick up a packet prior to your son's scheduled class with us. Mr. or Mrs. Tramontano's will be happy to sit with you end explain the whole program to you. At this time you can make your decision if you still want Jason to take his free class on his schedule date.
Note: We do not give prices over the phone…..
Jennifer, if you get phone calls about T karate moving or going out of business use these words.
We have been getting a lot of calls from students of T martial arts and have made a number of appointments. We will try to keep all of T students at their same level of rank for the first three months. In this time we will force-feed them all of the information that they can handle and then place them at the appropriate rank they would be in our system.
Preschool class:
We offer preschool classes ages 3 to 41/2 on Fridays at 4 or Saturdays at 10:15 the first class is free. This class is a lot of fun…….. All you are trying to do at this age is to pull them away from you to get them ready to go to school and teach them how not to let other little children hurt them. The children earn stripes each week depending on how good they are for you. We work on things like eating certain types of foods, staying in their bed all-night and not coming into your bed. Picking up all their toys without asking you for help.
